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FREQUENTLY ASKED QUESTIONS


1. Why is my library card number not working?

The full number on the library card must be typed in with no spaces. If you are still having problems, it could be that your library card has expired or that you are using the wrong PIN. To renew your card, telephone (306) 777-6022, or visit any library location and bring one piece of ID and your library card to double check your PIN.

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The more information you can give us, the faster we will be able to solve the problem. When you report a problem make sure you include:
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If you aren't sure how to use a database, contact a librarian for help. We also have an online demo that can help you in the use of our databases.




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