Service Update December 20, 2020

Effective December 20, 2020:

HOURS

All library branches, Dunlop Art Gallery locations, and RPL Film Theatre are open.

BRANCH HOURS

• All branches are open Monday through Saturday from 10:00am to 6:00pm and on Sunday from 1:00pm to 5:00pm
• Connaught Branch and Glen Elm Branch are closed on Mondays

CURBSIDE PICKUP HOURS

Curbside Pickup Service is available while the branches are open. We are offering additional after hours service:

• Wednesday evenings at Sunrise Branch and Sherwood Village Branch from 6:00pm to 7:00pm
• Thursday evenings at Central Branch and George Bothwell Branch from 6:00pm to 7:00pm

The RPL Film Theatre is open for screenings on Wednesdays, Fridays and Saturdays, and all screenings are free until further notice.

External book drops are open 24 hours! An external book drop is available at every branch except Prince of Wales.

For full listings of current hours, check out our Locations and Hours page.

CONTACT US

If you can't come into a branch, we're still ready to help. The dedicated staff is available over the phone, email, or chat during these phone hotline hours:

• Monday 10:00am – 6:00pm
• Tuesday 10:00am – 6:00pm
• Wednesday 10:00am – 7:00pm
• Thursday 10:00am – 7:00pm
• Friday 10:00am – 6:00pm
• Saturday 10:00am – 6:00pm
• Sunday 1:00 – 5:00pm

Call us at 306-777-6000 or email us at askalibrarian@reginalibrary.ca.

SAFETY

We're doing everything we can to make the library safe:

• Masks are now required in all indoor public spaces, including the library.
  • We ask that you please wear your mask when visiting our branches.
  • If you don’t have a mask, we can provide you with one.
• There are a limited number of people allowed in a branch at one time;
• Food and drink are not permitted in the branches at this time;
• Materials are quarantined before being put back on shelves;
• We ask that customers place materials they've handled at the library in marked bins for quarantine;
• Hand sanitizer is available to customers in multiple locations throughout our branches;
• Sanitizing wipes are available to customers to disinfect equipment like computer keyboards before they use them;
• We've installed sneeze guards, spaced things out and applied some one-way traffics paths for social distancing; and
• We’ve developed cleaning protocols for our staff consistent with provincial requirements.

FINES

Fines continue to be waived until the end of the year!

• So don't worry, and bring those books back! External book drops are open 24 hours. 
• If you have lost an item, or you have questions about what you see on your account, give us a call to see how we can help you.
• We encourage the use of contact-less payment for lost charges by debit or credit card.

Starting on January 1, 2021, RPL will no longer charge overdue fines for library materials! Learn more about that exciting change here.

VIRTUAL LIBRARY CARDS

If you registered for a library card between March 16 and July 9, 2020, you received a Virtual Library Card.

• This type of card provides you with access to our digital collection, but not to our physical collection.
• Please visit one of our branches with your ID so we can give you a free full-service library card. This will let you borrow from our large physical collection as well as continue to use our digital services to read, watch, listen, and learn from the comfort of your home.

SERVICES

Current branch services include:

• Materials returns at all locations
• Browsing and borrowing of materials
• Access to computer stations, modified for social distancing
• Dunlop Art Gallery physical exhibitions at Central Library and Sherwood Village Branch
• Art rental and return at Dunlop Art Gallery
• Access to our Digital Media Studio at Central Library
• Musical instruments lending at Central Library and Sherwood Village Branch
• Book Club in a Bag
• Online programming via Zoom
• Modified Literacy and Outreach Services
• Screenings in the RPL Film Theatre
• Grab and Go Bags

Curbside Pickup:

Don't wish to enter a branch to pick up your holds? No problem. Just call the number listed on the Curbside Pickup sign outside your branch. A staff member will check the materials out and deliver them to you. 

Services not available right now:

• Meeting room bookings 
• In-person programs 
• Early literacy workstations
• Toys 
• Board Games
• Language and other kits
• Print newspapers
• RPL MovieBox at the Regina Sportsplex (No fines will be charged for MovieBox materials.)

Digital Services:

• Online programming; 
• Books4Me personalized reading list service curated by our own team;
• An expanded digital collection of materials
• Do-It-Yourself video tutorials for fun activities you can do with your children at home
• And so much more.

Digital Collections:

• eBooks
• eAudiobooks
• Movies and TV
• Online studying and access to tutors
• Music
• Newspapers
• Magazines
• Online courses

TAKE CARE

Your health and safety are important to us. Please look after each other, and do what you can to support your families, friends, and community during this uncertain time.