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Effective Oct 1: RPL Film Theatre will require proof of full vaccination OR proof of negative test and identification for visitors aged 12 and over for all film screenings. Learn more.

Safety

    Is it safe to pick up materials from RPL branches?

    We have safety protocols in place, such as requiring masking for visitors aged 3 and over and cleaning standards consistent with guidelines developed by Saskatchewan Health Authority and Canadian Urban Libraries Council (CULC). We are doing all we can to keep you safe, and we ask that all visitors do their part too.

    For more information on COVID-19 health measures, click here.

    Do I need to wear a mask to pick up my holds?

    All visitors aged 3 and over are required to wear a mask in the library, even if you're just stopping in to pick up a hold. Masks, including masks for kids, are available for you.

    If you are using curbside pickup, it is up to you, however, the Public Health Agency of Canada recommends wearing a non-medical mask in the community even if you have no symptoms, as an additional measure to protect others around you.

    For more information on COVID-19 health measures, click here.

    What items cannot be borrowed through curbside pickup?

    We cannot support holds on art rental, toys, or musical instruments at this time.

    How are you protecting your workers?

    RPL employees will always wear masks. All visitors aged 3 and over are required to wear a mask in the library. Masks, including masks for kids, are available for you.

    Cleaning protocols are in place and frequent hand-washing/sanitizing are recommended for all staff and visitors.

    For more information on COVID-19 health measures, click here.

    What are you doing to ensure the safety of your staff and customers?

    We're following the required guidelines from the Re-Open Saskatchewan Plan, using recommendations from the Saskatchewan Health Authority and learning from the experiences of other public libraries.

    Our current safety measures include:

    • All visitors aged three and over are required to wear a mask in the library. Masks, including masks for kids, are available for you.
    • Cleaning protocols
    • Modifying services and how they’re delivered, to allow for safe use.  
    • There are modified floor plans and redirected crowd flow in certain areas, sneeze guards, and other changes to reduce contact.

    We continue to encourage all staff and visitors to:

    • Maintain social distancing when in the library
    • Wash or sanitize hands frequently.
    Do I have to wear a mask while I’m in the library?

    All visitors aged 3 and over are required to wear a mask in the library. Masks, including masks for kids, are available for you.

    For more information on COVID-19 health measures, click here.

    What do I do if someone close to me is not following the safety rules?

    Politely remind them of the safety rules. If they refuse, please notify a staff member for assistance.

    What will my trip to the Film Theatre be like?
    • All screenings will be free until further notice. 
    • Proof of full vaccination OR negative COVID-19 test and identification are required for visitors aged 12 and over attending screenings.
    • All visitors aged 3 and over are required to wear a mask in the library and the Film Theatre. We have masks, including kids’ masks, available for you. 
    • Hand washing or sanitizing is encouraged before entering the Film Theatre. Sanitizer is available in the Theatre and all over the library. 
    • Please do not bring food into the theatre.

    For more information on COVID-19 health measures, click here.

    How are you keeping customers safe in the Film Theatre?
    • Proof of full vaccination OR negative COVID-19 test and identification are required for visitors aged 12 and over attending screenings.
    • All visitors aged 3 and over are required to wear a mask in the library and the Film Theatre. Masks, including masks for kids, are available for you.
    • We have put in place safety protocols such as cleaning standards consistent with guidelines developed by Saskatchewan Health Authority.
    • Food will not be served or permitted in the Film Theatre. 
    • If you don’t feel comfortable being in the public space, you can stay home to watch the movies! All of the films we screen at the Film Theatre will be available to RPL cardholders for streaming via our digital services or physical collection.
    • We are doing all we can to keep you safe, and we ask that all customers do their part too.

    For more information on COVID-19 health measures, click here.

    Can I still eat popcorn in the Film Theatre?

    No. Food, such as popcorn and drinks, will not be served or permitted in the Film Theatre. 

    Can I watch the Film Theatre movies from home?

    Yes! All of the films we screen at the Film Theatre will be available to RPL cardholders for streaming on our digital services or physical collection.

    Do I have to wear a mask while watching a movie?

    All visitors aged 3 and over are required to wear a mask in the library and the Film Theatre. Masks, including masks for kids, are available for you.

    Note: Proof of full vaccination OR negative COVID-19 test and identification are required for visitors aged 12 and over attending screenings.

    For more information on COVID-19 health measures, click here.

    Ask a Librarian Chat

    RPL's online chat service is only available during the Library's regular hours of service when staff are logged on and ready to help you. During these support hours you will be able to initiate a live chat with library support staff by selecting the purple LIVE CHAT graphic displayed in the bottom right section of your screen.

    RPL Support Hours

    Mon - Thurs: 9:30am - 9:00pm
    Fri - Sat: 10:00am - 6:00pm
    Sun: 1:00pm - 5:00pm

     

    If you have difficulty using online chat, or have a question when we are offline, please send an email to
    askalibrarian@reginalibrary.ca 

    or phone us at 306.777.6000
    (306.777.6111 for renewals).

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