ISBN:

• 9781555708993
• 1555708994

Description: xi, 152 pages : illustrations ; 23 cm.

Notes: Includes bibliographical references (pages 137-142) and index.

Contents:

• Virtual reference services : Considerations and technologies / Beth Thomsett-Scott
• Using twitter for virtual reference services / Ellen Hampton Filgo
• Using Google Voice and Chat for reference at the Kelvin Smith Library / Brian C. Gray
• Virtual reference at UNLV Libraries : From infancy to popular student service / Sidney Lowe and Darcy Del Bosque
• Instant messaging for virtual reference / Beth Thomsett-Scott
• Embedded librarians using Web 2.0 services for reference / Ellen Hampton Filgo
• My info quest : A national text reference message service / Lori Bell, Lili Luo, and Tom Peters
• AskColorado : A collaborative virtual reference service / Kris Johnston.

LCCN: 2012042317

Control Number: 1152776

Series:

• LITA guide
• LITA guide ; [26]
• LITA guides
• LITA guides ; 26.

Subjects:

• Electronic reference services (Libraries)
• Electronic reference services (Libraries) -- United States -- Case studies.

Genre: Case studies.

Other Authors:

• Library and Information Technology Association (U.S.)
• Thomsett-Scott, Beth C., editor.