ISBN:

• 9780743293013
• 0743293010

Description: xiii, 412 pages : illustrations

Notes: Includes bibliographical references and index.

LCCN: 2006042527

Control Number: 133169

Subjects:

• Communication -- Popular works.
• Health -- Popular works.
• Medical care -- Popular works.
• Medical care.
• Medical personnel and patient -- Popular works.
• Medical personnel and patient.
• Patient education -- Popular works.
• Patient education.
• Patient participation -- Popular works.
• Patient satisfaction -- Popular works.
• Physician and patient -- Popular works.
• Physician and patient.

Other Authors:

• Geraci, Ron.
• Hallgren, Gary.
• Joint Commission Resources, Inc.
• Joint Commission on Accreditation of Healthcare Organizations.
• Oz, Lisa.
• Oz, Mehmet, 1960-