ISBN:

• 9781555700843
• 1555700845

Description: viii, 180 pages ; 28 cm

Notes: Includes bibliographical references (pages 163-175) and index.

Contents:

• Introduction
• Planning
• Training manuals
• Orientation
• Reference interview
• Training modules
• Performance evaluation
• Evaluation and revision.

LCCN: 93009883

Control Number: 47549

Subjects:

• Continuing education.
• Information services -- User education.
• Libraries -- Staff manuals.
• Library education.
• Library technicians -- Training of.
• Reference services (Libraries) -- Study and teaching.

Other Authors: Ohles, Judith K.