ISBN:

• 9781591588283
• 1591588286

Description: xx, 401 p. : ill. ; 24 cm.

Notes:

• "Libraries Unlimited".
• Includes bibliographical references, Internet addresses and index.
• LSC 76.76

LCCN: 2010041105

Control Number: 775091

Subjects:

• Electronic reference services (Libraries)
• Internet in library reference services.
• Public services (Libraries) -- United States.
• Reference services (Libraries) -- United States.

Other Authors: Zabel, Diane.