An employee's best qualities may have little to do with technical or clerical issues. Often, it is a professional attitude that makes a worker valuable - an array of personal strengths that enable her or him to accomplish goals, get along with colleagues, and rise through the ranks. This video brings those all-too-elusive aspects of job success into focus, exploring professional behavior, ethics, communication, leadership, teamwork, problem solving, organization, and information management. Discussions focus on collaboration, taking initiative, and office etiquette; the hazards of procrastination, dishonesty, and unethical actions; the ability to take and give constructive criticism; the four C's of good writing be clear, concise, compelling, and correct; effective uses for technology in completing projects and presenting work; and much more.