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Book jacket
Building a successful customer-service culture : a guide for library and information managers
2002

Book

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Book jacket
The new science of customer relationships : delivering the one-to-one promise with AI
—Davenport, Thomas H., 1954- author.
2025

Book

A practical strategy guide for building profitable customer relationships using the latest AI science and tech. The New Science of Customer Relationsh...
Book jacket
Empathy in action : how to deliver great customer experiences at scale
—Bates, Tony, 1967- author.
2022

Book

"While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human conn...
Book jacket
The big book of people skills games : [quick, effective activities for making great impressions, boosting problem-solving skills, and improving customer service]
—Scannell, Edward E.
2010

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Book jacket
Lucky stiff
—Coonts, Deborah.
2011

Large Print

After a truck spills a million honeybees on the Las Vegas Strip, hotel customer relations head Lucky O'Toole discovers that a prominent district attor...
Book jacket
We are smarter than me : how to unleash the power of crowds in your business
—Libert, Barry.
2008

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Book jacket
Treat your customers : thirty lessons on service and sales that I learned at my family's Dairy Queen store
—Miglani, Bob.
2006

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Book jacket
Uncommon service : how to win by putting customers at the core of your business
—Frei, Frances.
2012

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Book jacket
Fanocracy : turning fans into customers and customers into fans
—Scott, David Meerman, author.
2020

Book

"Fandom isn't just for actors, athletes, musicians, and authors anymore. It can be rocket fuel for any business or nonprofit that chooses to focus on...
Book jacket
So damn lucky
—Coonts, Deborah.
2012

Book On CD

Lucky O'Toole, Head of Customer Relations at The Babylon, premier mega-resort on the Vegas Strip, thinks it's just another night in Las Vegas. But the...
Book jacket
The speed of trust : the one thing that changes everything
—Covey, Stephen M. R.
2006

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Book jacket
The six fundamentals of success : the rules for getting it right for yourself and your organization
—Levine, Stuart R.
2004

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Book jacket
Blog rules : a business guide to managing policy, public relations, and legal issues
—Flynn, Nancy, 1956-
2006

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Book jacket
Minor disturbances
2012

DVD

Often the most aggravating problems for library staff to deal with are the small things: Cell phones, misbehaving children, eating. This episode ident...
Book jacket
Sell yourself first : the most critical element in every sales effort
—Freese, Thomas A.
2010

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Book jacket
Änderungsschneiderei Los Milagros : Roman
—Barbetta, María Cecilia.
2010

Book

Maria Cecilia Barbetta's story about two women in Buenos Aires in the 1980s is a delightful first novel about love and its consequences....
Book jacket
Market your way to growth : 8 ways to win
—Kotler, Philip.
2013

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Book jacket
So damn lucky
—Coonts, Deborah.
2013

Book

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Book jacket
Conversations that sell : collaborate with buyers and make every conversation count
—Bleeke, Nancy Noel.
2013

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Book jacket
Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people
—Michelli, Joseph A., 1960-
2013

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Boosting Your Small Business’s Online Presence

… or enhancing and expanding all of your digital channels. If customers can’t easily find you, how can they buy your … recognition . Recognition builds trust, and trust builds customers. Focus on curating images, keywords and topics for … to find out what people are already seeing. Build your relationship with customers.  Think of your customers as …

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… Statement … The purpose of this statement is to inform customers and the public about the collection and use of … RPL and SILS protect the privacy and confidentiality of customers’ personal information in keeping with the access … existing cardholders or individuals with existing business relationships. Electronic messaging includes an option for …

Libraries renewal

… adapt to changing times, and to continue opportunities for customers to discover, learn, and connect. Library renewal …
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