As part of a dynamic team reporting to the Executive Director, Branch Libraries, the Branch Manager is responsible for developing and delivering a full range of professional library services in two branches. The Branch Manager shapes the nature and quality of the customer experience through the selection, development, and mentoring of the librarians, supervisors, and branch employees. They exercise professional judgment to ensure a customer-centered service in branch operations, and by using evidence-based assessment in the design, implementation, and evaluation of service improvements.