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System Requirements

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Browser Recommendations

Any supported browser that you choose to use must meet the following requirements:

  • JavaScript is enabled.
  • Cookies are enabled.

This means that browser add-ons or extensions can cause issues using RPL's website. In particular, privacy, ad-blocking, and security extensions can cause usability issues on our website (ex. uBlock Origin, NoScript, Norton Security).

If you use such extensions, be prepared to whitelist our website or to disable the extension in order to ensure searching and account features work properly.

    When you are accessing the Regina Public Library website on your Desktop computer and you’re facing certain problems such as loading or formatting issues, the likely cause is the browser cache.

    As a first step, try doing a hard refresh of the page that is giving you trouble. This forces the cache to reload just for that one page.

    If a hard refresh doesn't work, the next step is to clear your browser cache, as this will most likely resolve your problem. 

    Clearing the browser cache in:

    If you continue to have issues you can send us a chat or send an email to
    askalibrarian@reginalibrary.ca or phone us at 306.777.6000.

      Regina Public Library website is tested against and supports the following desktop browsers:

      • Microsoft Windows 10 and newer
      • Google Chrome (latest stable version)
      • Firefox (Latest stable version)
      • Microsoft Edge (latest stable version; Chromium-based only)
      • MacOS 10.12 and newer
      • Google Chrome (latest stable version)
      • Safari (Latest stable version)

      For best results, use the latest version of Google Chrome.

      You can check which browser you are using on the What's My Browser Website.

        Android 7.1.1 and newer

        • Google Chrome (Latest stable version)

        iOS 10 and newer

        • Google Chrome (latest stable version)
        • Safari (latest stable version)           

        Please note that many of our digital services have more stringent browser and mobile OS requirements.

          Below is the list of browsers that are either not supported or not used for the Regina Public Library website testing so we don’t recommend the use of these browsers as it can compromise the website performance and user experience.

          Desktop

          • Internet Explorer
          • Firefox Version 48 (or older)
          • Google Chrome Version 43 (or older)
          • Safari Version 9.1.2 (or older)
          • Opera
          • Brave
          • Puffin
          • UR Browser

          Mobile

          Regina Public Library website is not tested against the following mobile browsers. You may face usability issues while using these browsers.

          • UC Browser
          • CM Browser
          • Dolphin
          • Samsung Internet
          • Opera Mini
          • DuckDuckGo
          • Amazon Silk
          Accessibility Preferences
          Adjust Font Size
          Default
          Adjust Contrast
          Change Font Style

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          Need assistance? Call us during business hours.

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          Chat with our support team for help during business hours.

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          Tech-support appointments with library staff:

          Basic Tech Help
          DMS Specialist

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