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Fines Free

Submitted by ecampbell on Mon, 11/18/2024 - 15:07
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RPL is no longer charging late fines for library materials.  

When you borrow materials, you'll still have a due date. You won't be charged if you return your materials within 30 days of the due date.

  • Items that are kept 30 days past the due date are considered “lost” and your account will be billed for their replacement.
  • If you have $25 or more of lost costs on your account, you will also be restricted from borrowing any more materials. If you’re borrowing something from another library, their financial threshold amount will apply to you, even if you are an RPL cardholder.  
  • Don’t worry: charges and restrictions will be removed when you return the overdue materials in good condition. Note: only the expiry of your library account will block access to our digital services.
  • We’ll notify you when your items are coming due. Notification preferences can be changed in My Account.
  • You can also login to your account online to see when items are due.  
  • Most library materials can be renewed, as long as no one else has a hold on them.  
  • If you have multiple fines on your account, you can choose which ones you wish to pay. However, each individual fine must be paid in full.

We recommend renewing your items if you want to keep them longer. Once you're finished with your materials, return them so others can enjoy them.
 

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Check the status of your account

Submitted by ecampbell on Mon, 11/18/2024 - 14:57
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Begin by logging into your account. Once you have logged in you can:

  • View and renew items currently checked out (if renewable)
  • Learn the status of your requests
  • Check if you have overdue fines
  • See the programs for which you have registered
  • View your personal information
  • See and update your notification preferences
  • Change your Personal Identification Number (PIN)
  • Enable and view your reading history
  • Create a username
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How to use SILS app?

Submitted by ecampbell on Mon, 11/18/2024 - 14:51
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One province, one library card, one app! Access Saskatchewan’s public libraries’ catalogue anywhere at any time with the new app from SILS. Search the catalogue, place holds, and renew items from this fast, easy to use app on your mobile device.

Search the catalogue:

  • Enter your search terms right from the home screen. Don’t see what you’re looking for right away? Use the filters to refine your search and get your hands on the item you want fast.
  • View an item’s holdings to find out where you can pick up a copy.
  • Place a hold to have an item sent to your preferred library for pickup once it’s available.

Manage your account:

  • Check to see if you have items ready for pickup, or overdue, and check your fines right on the home screen
  • Renew items out.
  • View and manage your holds.
  • View your reading history.
  • View your fines details.

Access your library barcode:

  • No need to panic if you’ve forgotten your library card; the app includes a barcode image you can use to borrow materials.

The SILS app is available for both Android and Apple devices. For compatibility details, see the app listing in your device’s app store below.

Download on the App Store Get it on Google Play

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Returning materials

Submitted by ecampbell on Mon, 11/18/2024 - 14:50
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You are responsible for making sure that all the items borrowed on your card are returned by the due date.

  • You can return materials to any public library in Saskatchewan.
  • RPL has 24-hour materials returns at all locations.
  • Toys and art rentals must be returned to Central Library.
  • Musical instruments must be returned to the library they were borrowed from, either Central Library or Sherwood Village Branch.
     
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Renewal counts

Submitted by ecampbell on Mon, 11/18/2024 - 14:42
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The chart below tells you how many times an item can be renewed:

Item Renewals
Art Rental 2 in person only
Bike locks 0
Bike repair kits 1
Birding kits 0
Books 2
Book Club in a Bag 0
CDs 2
Children's Materials 2
CO2 monitors 0
DVDs/Blu-Rays 2
Interlibrary Loans At the discretion of the lending library
Literacy materials 2
Magazines 1
Musical instruments 2
Popular Picks - Books 0
Popular Picks - DVDs 0
Radon kits 0
RPG kits 0
Spoken Word 2
Toys 0
Video games 1
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Placing a hold

Submitted by ecampbell on Mon, 11/18/2024 - 14:38
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You may have up to 100 requests on your card at a given time.

  • Log into your RPL account
  • Search the catalogue for the item
  • Click "Place Hold"
  • Select pick up location (any location within the SILS system)
  • Submit
  • You will be notified when the item becomes available for pick up.

You can also place a hold by visiting a library location near you or by calling 306-777-6000.

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Library card expiration

Submitted by ecampbell on Mon, 11/18/2024 - 14:22
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Library cards expire every three years. If you have an email address or a phone number that can receive text messages on file with us, you will receive a notice alerting you that your library card is about to expire so you can renew it before your service is interrupted. 

If your card is expired or you need your PIN reset, we’re happy to help! Call our hotline at 306-777-6000, email us, or visit us at any of our locations. It's important to note that some specialty cards must be renewed in person.

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